Privacy Policy

Privacy policy for LUCÉ (website: luce-jewelry.com)

Lucé (as defined in Article 1 below), offers jewelry for sale on its website luce-jewelry.com.

In order to offer for sale, sell and deliver its products, Lucé collects personal data from users of its website, its mobile application and its customers when purchasing from physical sales outlets.

The purpose of this privacy policy is to inform users of the means used to collect, access, process and store users' personal data.

Lucé , as controller, undertakes to comply with the provisions of Regulation (EU) No 2016/679 of 27 April 2016 on the protection of personal data.

The customer is informed that certain data must be collected by Lucé in order to perform its services. If the customer does not wish to disclose this data, Lucé will not be able to perform its services.

This Privacy Policy ("Policy") may be modified at any time by Lucé, in particular in order to comply with any regulatory, jurisprudential, editorial or technical changes. The user must refer to the latest version of the Policy before browsing.

1. Controller

The controller, who collects the personal data and implements the data processing operations, is:

Lucé

2. Collection of personal data

Lucé collects users' personal data on the website luce-jewelry.com.

The personal data that may be collected are as follows :

  - user account data: the data provided by the User when creating an account by filling in the registration form (name, surname, billing and delivery postal addresses, email address, mobile phone number, password for connecting to the customer account);

  - personal data of the user when he/she enters it in his/her customer account: date of birth..;

  - transaction data: means the data that the user provides when making purchases, information relating to orders placed and returned items such as telephone number, address, e-mail address and information relating to payment method;

  - exchanges with customer service;

  - browsing data: refers to the data collected by the Publisher while the User is browsing the Website and the Applications, such as the date, time of connection and/or browsing, browser type, browser language, IP address, location data and geolocation.

The data relating to the payment method (credit card number, expiry date, authorization number, security code) are collected directly by our service providers (bank).

Third-party providers of applications, tools, and plug-ins on our website and mobile application, as well as the networks on which we publish editorial and promotional content (such as Facebook and Instagram) may also use automated, context-based and interest related means to collect user data (interactions with functions and profiling of the online activity). This data is collected directly by such providers and/or third parties and is subject to their policies. To the extent permitted by applicable law, Lucé is not responsible for the practices of such service providers and third parties.

Some of the services may be altered or inaccessible if consent to the collection of the data mentioned in this Privacy Policy is not granted.

3. Purposes of the collection of personal data 

The regulations in force protect the privacy of users and require any controller to be able to provide legitimate grounds for such processing. The regulations thus provide, among the legal bases for treatment, the following:

  - performance of an agreement to which the relevant person is a party, such as a sales contract. For example, certain personal data of the customer is necessary to deliver the item, manage the customer's account and process any returned items;

  - compliance with a legal obligation, in particular an accounting obligation by retaining invoices;

  - prior consent of the relevant person;

  - legitimate interest of the controller, while complying with users' rights and freedoms. For example, improving the customer experience or preventing fraud may justify data collection.

Lucé does not share any personal data for commercial purposes with third parties.

Users may edit their personal data and withdraw their consent at any time by contacting us.

The personal data collected is transmitted to Lucé’s service providers, who may process it on behalf of Lucé (processors) and/or on their own behalf (recipients of the data).

The recipients of the data are :

   - any police or administrative authority in connection with judicial requisitions concerning the fight against fraud

   - customs authorities and service providers in the event of delivery abroad.

Lucé’s processors may have access to data collected for the purpose of:

   - preparing, shipping orders and returning products

   - improving the content of websites and mobile applications

   - technical maintenance and development of Lucé’s website, mobile application and internal applications, including entities that perform orders and provide web hosting, information storage, email service providers, as well as analysis services, and tag management, such as Google Analytics. 

4. Users' rights over their personal data

In accordance with Articles 14 to 22 of Regulation 2016/679 of April 27, 2016, any natural person using the Lucé website or the mobile application has the right to exercise the following rights:

   - a right of access, rectification and erasure of the data collected,

   - a right to object to the processing of their data

   - a right to the restriction of the processing,

   - a right to the portability of the data collected the option to formulate instructions relating to the retention, erasure and transmission of his/her personal data after his/her death in accordance with Article 40-1 of Law 78-17 of January 6, 1978

Lastly, if Lucé detects a violation of personal data likely to create a significant risk to the rights and freedoms of its users, it undertakes to inform the relevant users in the shortest possible time.

Users may exercise all these rights by connecting to their customer account, by contacting customer service at info@luce-jewelry.com

Users must enclose proof of identity with their application.

5. Data retention period

User data will not be retained beyond the period strictly necessary for the purposes set out herein and in accordance with applicable regulations and laws. In this respect, the data used for canvassing purposes may be retained for a maximum period of 3 years from the termination of the user's account or the last contact with the relevant prospect. User data is deleted upon expiry of storage periods. Nevertheless, the data may be archived beyond the specified periods for the purposes of investigating, establishing and prosecuting criminal offences for the sole purpose of making the data available to the judicial authority, where necessary.

Archiving implies that this data will be anonymized and will no longer be available online but will be extracted and stored on an autonomous and secure medium.

6. Security measures for the personal data collected

In its capacity as data controller, Lucé undertakes to take all necessary measures to preserve the security and confidentiality of the data and, in particular, to prevent it from being altered, distorted or accessed by unauthorised third parties.

 

7. Links to third-party sites

The website and the application may provide links to websites, applications and services other than those of Yvonne Leon, which may be operated by third parties.

Yvonne Leon is not responsible for the processing of personal data by these third party websites. Users should consult the relevant personal data protection policies.